Frequently Asked Questions (FAQ)
An ERP (Enterprise Resource Planning) system helps streamline all your business operations in one place, such as inventory management, sales tracking, and accounting. For medical retail shops, it ensures accurate stock control, efficient billing, and improved supplier management, all while reducing manual errors.
Our ERP service is tailored specifically for medical retail shops. We help you:
- Track your inventory in real-time, including expiry dates.
- Manage supplier information and automatically identify the best supplier prices.
- Generate accurate sales reports, manage billing, and ensure compliance with tax requirements.
- Maintain your shop’s ledger and financial records on the same platform.
Our barcode labeling service allows you to easily label and track each product in your shop. This service:
- Saves time by quickly generating and printing barcodes.
- Enhances stock accuracy by linking barcodes to your ERP system.
- Ensures faster billing by scanning barcodes directly into the system.
All of our plans come with the following features:
- ERP setup and customization for your shop’s unique needs.
- Barcode labeling and integration with the ERP system.
- Real-time inventory and supplier management.
- Sales, billing, and ledger management.
- Supplier price comparisons to help reduce purchase costs.
The plans differ only by the number of items you manage monthly. Please refer to our Pricing Page for details.
Our Custom Plan is designed for businesses managing more than 20,000 items per month. We offer personalized pricing and advanced features, including additional support and custom reporting options. Please Contact Us to discuss your specific requirements.
You can upgrade or downgrade your plan at any time. Simply log in to your account, go to the Subscription section, and select the plan that matches your current needs. Our system will adjust your billing accordingly.
After signing up, you’ll have access to your User Dashboard, where you can:
- View your active services and subscriptions.
- Manage your plan and account details.
- Access support and request assistance.
- View your billing history and download invoices.
We provide comprehensive support for all our services. Whether you need help setting up your ERP system, managing barcodes, or troubleshooting, our team is here to assist you. We offer:
- Email support for general inquiries.
- Chat support during business hours.
- Remote assistance for technical issues.
No special hardware is required. Our ERP system works on any modern computer with an internet connection. For barcode printing, we recommend a standard barcode printer, which we can help you choose and set up.
Yes! We offer a 14-day free trial so you can experience how our ERP and barcode services will benefit your shop before committing to a plan.
We take data security very seriously. All your data is encrypted and stored securely in compliance with industry standards. Only authorized personnel have access to your information, and we regularly perform security audits to ensure your data is safe.
Absolutely. We understand that every medical shop has unique requirements. We offer customizable features such as specialized reporting, supplier management, and barcode settings. Just let us know your needs, and we will tailor the system accordingly.
It’s simple! Choose a plan that fits your business size from our Pricing Page, sign up for an account, and we’ll guide you through the setup process. You’ll have access to the ERP system, barcode labeling, and other features within a few days.